F.A.Q.

Welcome everyone! My name is Ana Graça and this is my little studio's shop!

I'm a Brazilian illustrator based in London. Everything you see here has been designed from my London studio.

If you have any questions, please, don't hesitate in getting in touch with me, in the meantime, here are some general questions you might have.

F.A.Q.:

- Do you ship internationally?

Yes. We ship internationally. Shipping is calculated at checkout, and it's provided by Artist Store.

- Where do you ship from?

To avoid waste on my side, all products are printed on demand and are manufactured and shipped from China.

-Which currencies do you accept?

Due to my international audience (spread across the Globe!), payments are made in US Dollars.

-How involved are you with the making of the products?

Everything you see in my shop has been carefully designed by me; not just the illustrations but the colours, fabrics, sizes, finishes, etc. I have then approved the samples and Artist Stores then produces it based on the specifications I set. So, everything has been carefully planned by me - I just use Artist Store as a mediator for printing on demand.

-Something is wrong with my order, what should I do?

If there's something wrong with your order, then please contact me directly on anaclaugraca@gmail.com or on Instagram (pixieanadraws) with photos or screennshots of your order. I will do my best to fix any issues.

-Do you accept refunds?

Unfortunately, as a small business, I can only accept refunds for faulty items. If you have any faulty products, please contact me.

-I love the products! Can I tag you on Instagram or Tiktok?

Yes! Please! If you purchase anything and love it, please tag @pixieanadraws so I can see and re-share!